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Society6

Society6

society6.com
What is your customer experience with Society6?

Society6 Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Society6 has 2.0 star rating based on 25 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Pros: Items received have always been beautiful, Nice designs.
    Cons: Customer service, No phone number, Poor quality of product.

  • Recent recommendations regarding this business are as follows: "Buyer beware of poor customer service", "Buying beware!", "If you don’t know exactly what you want. Shop elsewhere.", "HAVE A REAL PERSON ANSWER THE PHONE.", "No I wouldI have nothing else to say. I just want my order shipped to me not now".

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Top Society6 Reviews

Positive Review

"Need to return an order"

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They handled my return very professionally, timely and satisfactorily. Great company! I would order from them again. User's recommendation: Don't hesitate to...

Critical Review

"Cannot talk to someone."

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I just want to talk to a person. I cant stand the run around to resolve an issue. Please contact me.

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order email customer customer service service return number comforter site item
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Shequita Zkv
map-marker Lake Oswego, Oregon

Cannot talk to someone.

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I just want to talk to a person. I cant stand the run around to resolve an issue. Please contact me.

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Resolved
Deb K Xkm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Mississauga, Ontario

Resolved: Society6 Order issue

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Updated by user May 24, 2025

Company fixed the issue and I have been provided with product or service ordered. Your efforts, PC, were able to connect with society6 who Found and shipped the order.

Updated by user May 24, 2025

Thank you so much, PC. Your intervention with Society6 was successful.

'6Social' found & shipped the order. UPS Delivered from california to canada Fast and efficient.

Mark this as Resolved! :)

Updated by user May 20, 2025

Hi. Thank you so much, Pissed Consumer, you guys rock!

'S6 Social' Contacted me shortly after I posted my concern below. They diligently followed up. They sent email today saying my item has shipped, from California to Canada.

I will update again when I receive it. TY ♡

Original review May 16, 2025

I've been ordering from society6 for 10 years. I placed order 8 May, No ship date nothing offered since.

Can't connect to their help Centre to get assistance. The Message received is site is insecure, And will not proceed. Are they bankrupt?!

I hope this gets resolved. TY

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Resolved
Abdulahi Rtr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Boulder City, Nevada

Resolved: NO ITEMS RECEIVED, AS INDICATED??????

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Updated by user May 14, 2025

Company fixed the issue and I have been provided with apology. There isn't a way to contact them, which was extremely frustrating.

They have an 800 # that tells you to send an e-mail.

They do NOT have a working e-mail address. I assumed Society6 was a SCAM.They sent a no-reply e-mail stating the items were delivered, they were not.days after the e-mail the items arrived.I do still believe consumers should be aware that this company does not have a way to communicate with them.

Original review Apr 29, 2025

I received an e-mail indicating that the items I ordered were delivered. They were NOT!

One Outdoor Surfboard rug/One Desk Mat/ 2 Placemats/Sticker

Total Amount Paid-$230.37

INCLUDING Shipping fee of $32.95

No one answers their 800 #

The e-mail given does NOT work either. Is this a HUGE SCAM???

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Gregg R Yyd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Order #194430 missing one pillow and cover

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I responded to an earlier email from Society6 requesting they ship me the missing throw pillow. I'm awaiting their response, shipment and delivery of the missing throw pillow.

I also contacted VISA and filed a dispute holding payment until I receive the missing pill. Once the missing pillow arrives, all will be well and Society 6 will be paid.

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Preferred solution: Deliver product or service ordered

Debbie S Lbn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Multiple purchases of the same item

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I made a purchase last evening online, and the total amount was $72.08. It didn't appear that the sale went through, and I tried two more additional times, still with the understanding that the sale had not gone through.

My bank statement shows three purchases, all for the amount of $72.08, and I can presume the same orders successfully went through a total of three times. I'd like to keep the original purchase, but I do not need two more of the same. I'm just trying to get this resolved. As I stated, it didn't appear that any of them had been successful at the time.

Please reconcile this by eliminating two of the three purchases. If you need more information, my email address is: shecklerdebbie@***.com.

Thank you for your attention to this matter. Respectfully, Debbie

View full review
Loss:
$144
Pros:
  • Items received have always been beautiful

Preferred solution: Full refund

2 comments
Bah S

Saya menulis email ini untuk meminta bantuan terkait masalah akses akun Free Fire saya. Saya tidak dapat lagi mengakses akun saya karena nomor telepon yang terdaftar [Nomor Telepon] sudah tidak aktif. Saya telah mencoba menggunakan fitur lupa kata sandi, tetapi proses verifikasi gagal karena saya tidak dapat menerima kode verifikasi melalui SMS.

Guest

Where is my refund money

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Resolved
Sandra C Fse

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Gaithersburg, Maryland

Resolved: I received a new quilt that has water or grease stains on it.

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Updated by user May 24, 2025

Company fixed the issue and I have been provided with apology.

Original review May 09, 2025

I want to return this damaged quilt. Its been difficult to reach society 6. I cant send an email till its verified and the system wont verify it until it sends a code which it hasnt done

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Marsha A Rte

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Return a purchase

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I still have not received any information on how to get a refund or how to return my purchase from Society^

They have sent me an email to review their product but nothing to return or refund my product

View full review
Loss:
$78
Cons:
  • Refund process is horrible
  • Poor quality of product

Preferred solution: Full refund

User's recommendation: Buying beware!

Connie N Vlr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Exchange

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No person to speak with. It referred me back to email concerns. I've already done that but want to speak to a human!

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Preferred solution: Full refund

User's recommendation: HAVE A REAL PERSON ANSWER THE PHONE.

Lyndsy Dja
map-marker Mesa, Arizona

Page details

Society6 - Page details
Society6 - Page details - Image 2

My page no longer exists . I went to check my url and found that my page was no longer in existence. Please correct this issue as soon as possible possible since I have customers so to order item from my shop.

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User's recommendation: Answer you phone

Nona Hbw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Wichita Falls, Texas

Need to return an order

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They handled my return very professionally, timely and satisfactorily. Great company! I would order from them again.

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User's recommendation: Don't hesitate to order from them!

Regino Njf
map-marker Morton Grove, Illinois

Towel GSM rating

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Cannot get through to a customer support person. Numerous questions about bath towels, and fingertip towels.

No one to answer my question. Connection was broken after a busy signal on the computer.

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Khaleb Epp
map-marker Lake Orion, Michigan

Tracking order

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I can not get answer about my order they have& not shippedIordered&theysayit is in the box but I have nothing else gotten it & Spence from them I didnt think I should buy from them & now Im sure it was a mistake

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User's recommendation: No I wouldI have nothing else to say. I just want my order shipped to me not now

Ndea Rpf
map-marker Lake Orion, Michigan

Noresonse

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Updated by user Jun 03, 2025

No help or answer

Original review Jun 03, 2025

Information on my order& when it will be delivered to me..thank you very muvhi I dont have time for this please just a simple why is it in a box but not here

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Anonymous
map-marker Houston, Texas

Refund return

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This company has not responded to my request for a refund. I have reached out to them numerous times and have heard nothing is regards to my complaint

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User's recommendation: Buyer beware of poor customer service

Anonymous
map-marker Morton Grove, Illinois

Towel GSM rating

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Unable to speak with anybody for product information. Product information was not available on the website.

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User's recommendation: If you don’t know exactly what you want. Shop elsewhere.

Anonymous
map-marker Houston, Texas

Return a purchase

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Please email or text me a return label as I wish to return the two pillows I ordered. They were very vibrant on the website but very drab in person

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