Society6 Reviews
Society6 Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Society6 has a 1.8 star rating from 31 customer reviews; consumers are mostly dissatisfied and the rating distribution is largely unfavorable.
Key Takeaways for Future Customers
- Read Society6 reviews first and expect slow or limited customer service channels.
- Keep documentation if you need a refund or return; many cite delays.
- Consider shipping costs and delivery tracking before ordering.
Negative Feedback / Risk Areas
- Frequent customer complaints about no response to calls or emails and poor support.
- Many report late, missing, incorrect, or damaged deliveries and trouble obtaining refunds.
- Issues with exchange, refund, and cancellation policies and perceived high price level.
Positive Feedback
Products received are described as beautiful with nice designs, though service and returns are common concerns.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Society6 has a 1.8 star rating from 31 customer reviews; consumers are mostly dissatisfied and the rating distribution is largely unfavorable.
Key Takeaways for Future Customers
- Read Society6 reviews first and expect slow or limited customer service channels.
- Keep documentation if you need a refund or return; many cite delays.
- Consider shipping costs and delivery tracking before ordering.
Negative Feedback / Risk Areas
- Frequent customer complaints about no response to calls or emails and poor support.
- Many report late, missing, incorrect, or damaged deliveries and trouble obtaining refunds.
- Issues with exchange, refund, and cancellation policies and perceived high price level.
Positive Feedback
Products received are described as beautiful with nice designs, though service and returns are common concerns.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Noone answered the phone. All I got was a voicemail message telling me to contact via email.
Contact the company by phone and email. If not resolved, Contact your bank and file a complaint with them. That will take care of the problem.
Please answer the phone when I call. I was sent size 18X18 pillow inserts, but the pillow covers are 16X16. How can I receive the correct size pillow inserts?
- You do not always get what you pay for
Preferred solution: Full refund
User's recommendation: Contact society6 via phone if your order is not correct.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
West Jordan, Utah
Order
I have not received confirmation of my order but my credit card was charged. I have now left three messages and they have not returned my calls.
Preferred solution: Return call
Henderson, Nevada
Item sent damaged I would like to exchange it
I received as a gift it has a dent on the bottom and is peeling !!! I would like to exchange this and get a different one. Can you please send me or email me a return label
User's recommendation: If you can resolve the issue I will
Lynbrook, New York
In reference to to order I receivedI can't seem to reach you!!
Can someone please call me 1st thing tomorrow a.m.! I need to talk in reference to my order 516-672-****. Thank you.
Albuquerque, New Mexico
My item S638**** did not arrive on Saturday July 25
Nothing has happened. No response from 6Society. I dont even know why I was connected to Pissed Consumer.
It was a waste of time.
User's recommendation: Don’t bother
Neptune City, New Jersey
Shipment ridiculously late
Horrible…. Unable to talk to a person STILL HAVE NOT RECEIVED ORDER!!!
I could not even get to talk to a person. Kept returning me to automated message telling me to press 2 for customer service.
My order shipped from *** to *** to *** where it sat for 3 days and now has been shipped back to ***??? I live in ***
User's recommendation: Don’t deal with this company due inability to find someone who can address the problem
Grand Rapids, Michigan
Incorrect delivery
The wrong item was sent, and I havent been able to get ahold of anyone since!
I ordered a phone case, they sent the wrong design, *** sent a complaint, and I havent heard back from anybody!!
Jena, Louisiana
Order #: [US_DRIVERS_LICENSE_NUMBER]
Order#: [US_DRIVERS_LICENSE_NUMBER]
Ordered items on 4/16/26
Status: delayed in [GEOGRAPHIC_DATA], [GEOGRAPHIC_DATA]
According to Society6, after filing a claim, the order remains under review. My many inquiries regarding their decision remain under review.
It is now 5/17/26. Still waiting. I have requested canceling my order and ordering a second time with no response. I have requested a refund.
They keep saying under review. So I am out $200.00.
User's recommendation: Do not order from Society6!
Salt Lake City, Utah
Misplaced order
Ive reached out 3 times about a misplaced order and have heard nothing back! Poor backend support and need better management
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Miami, Florida
Selivery
Not delivered purchase items locally. No direct customer service. I emailed a request, no answer!!!
Preferred solution: Deliver product or service ordered
User's recommendation: Buy local
Chicago, Illinois
Need to return an item
What a *** company. Never talked to them because they want to charge $80 for a phone call about a garbage comfortor that they wont take back.
Bountiful, Utah
Combine orders
No customer service. They hung up and said to just email.
Not all issues are resolved via emal. It should have both options.
Preferred solution: I emailed my issue already.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTo cancel an order
I ordered some towels on Friday. Saturday they sent email stating my order was delayed so Monday I tried to cancel finding something else that I liked better that would be here this week.They emailed back saying once an order has been placed you cannot cancel.Why?
It hasn't been shipped yet.
i have ordered hundreds of dollars with Society6. Never had a problem until now.
They want me to email. I want to speak to a live person. Please call me at 480-226-**** to cancel my order.
Preferred solution: Full refund
Wheatfield, Indiana
Return bathroom rugs
Have been trying to return rugs with no assistance for 3 days with no emails or call back
yvonne@***.net
219-730-****
Order # 327717
Canton, Michigan
Still waiting for response
Would like to change delivery address on recent order 318567. Correct address should be 17500 Meyers Rd, 17531 Adams Lane, Detroit, MI 48235
User's recommendation: Don't know if I would recommend as yet. Still waiting on response on my address change
Burlington, Vermont
Return
Actually, everything worked out. The trick is to contact them through the general inquiry on the website. They were very responsive.
User's recommendation: Use the general inquiry option on the website.
Miami, Florida
No delivery of product no customer service!
Ordered product paid for never delivered . UPS showed proof of delivery it was a blur.
Tried to contact no direct phone number !! No response to email !
User's recommendation: Buy local
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